What We Collect and Why We Use It
When you open an account with us, we collect your name, contact details, and the wallet identifiers linked to your bKash, Nagad or Rocket transactions. We use this to process deposits, verify withdrawals and maintain your account wallet history. Device data — your browser type, IP
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address and session timestamps — is logged automatically to keep the account environment secure. We do not sell your personal information to third parties. Payment data tied to bKash and Nagad transfers is held only as long as needed to reconcile your transaction record and meet
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applicable financial record requirements. Rocket payment references follow the same retention window. Where local law in Bangladesh or the eligible region requires us to hold data longer, we comply with that obligation. You can request a copy of the data we hold on your account at
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any time by contacting our support team through the channels listed below. Eligibility to use the platform — and the data rights that come with it — depends on your local law and the region from which you access the site.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.